• Children under 90 cm in height can enter for free.
• Children between 90 cm and 130 cm are eligible for the child rate ticket.
• Anyone taller than 130 cm will be charged at the adult rate.

From our given pickup area point

See Availability

PickUp Time Start : 08:00| PickUp Time End: 08:00 | Booking Cutoff : 08

Confirmation:

You will receive a confirmation of your booking's availability within 1 minute of booking. Most bookings are auto-confirmed, and we'll send you the voucher via email.

• Auto Pre-Paid Booking: Any auto pre-paid booking is automatically confirmed when you pay through our payment gateway system.
• Partial Payment: All bookings with partial payment are non-refundable and confirmed automatically.
• Pay Later Booking: Bookings where you've chosen to pay later are not confirmed until you provide us with your room number and hotel check-in information.

Our Customer Service Representative will confirm pick-up times and guide numbers for tours at least 12 hours before the tour (in the case of Join Tours).

For all Private Tours, pick-up details are already provided in our itinerary. If you don't receive an email from us, please check your Spam folder or notify us via email.

Please send us your room number and local contact number, if applicable, to [email protected] along with your booking confirmation number.

• Please always remember to update us with your room numbers after checking in at the hotel.
• Be sure to book your service with great care.
• Always read the inclusions and exclusions very carefully.
• Please wait in the hotel lobby 15 minutes before the time specified on this voucher to begin.
• If you are running late, your reservation may be rescheduled to a later time if availability permits; otherwise, it will be automatically canceled with a 100% charge.
• The driver may be delayed by up to 15-45 minutes due to traffic or unforeseen circumstances.
• You don't need to show a physical voucher; just display your mobile voucher or booking confirmation on your mobile device to our guide.
• Please be aware that the activity time can be influenced by various factors, including weather conditions, equipment maintenance, or safety protocols.
• Sun Leisure World reserves the right to cancel any booking due to adverse weather conditions or natural disasters.

• Children under 90 cm in height can enter for free.
• Children between 90 cm and 130 cm are eligible for the child rate ticket.
• Anyone taller than 130 cm will be charged at the adult rate.